We value your privacy and make it a priority to safeguard your personal information.

We do not sell or rent your personal information to third parties for commercial gain. We will never give, lease, sell or otherwise disclose your personal information to third parties, other than for the specific purposes outlined below.  

We make it our highest priority to ensure the security and confidentiality of the personal information you provide us will be held with the utmost care.

Collection of Your Information

We collect information about you through our website in an effort to improve your shopping experience, as well as communicate with you about our products, services and promotions. We do not sell or rent your personal information to third parties for commercial gain.

We may be obliged to release account and other personal information when we believe release is appropriate to comply with law; facilitate court proceedings; enforce or apply our terms and conditions; or protect the rights, property, or safety of Newcore E-mart Ltd, our users, or others. To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of a legal process.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Types of Information Collected

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us including, without limitation, your name, email address, phone number, address and purchase history.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

Cookies

Our website uses "cookies," which are small data files that are stored on your computer when you visit a website. Cookies enable you to shop on our website and may be used in a variety of ways to enhance or personalize your online browsing and shopping experience. Cookies may be used to personalise your visits to this website, eliminate the need for you to repeatedly enter the same information, enable us to improve the content, reliability and functionality of this website, evaluate the effectiveness of the advertising on this website and track website usage patterns. Accepting a cookie will not give us access to any data on your computer other than the data stored in the cookie. Although you may configure your web browser to not accept cookies, you may experience a loss of functionality as a result.

Website and Credit Card Security

Newcore endeavour to provide a safe and secure platform on which to conduct online transactions. Our website uses the industry standard Secure Sockets Layer (SSL) protocol provided by Let's Encrypt CA, which encrypts your personal information as it is transmitted over the internet.

No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

Please ensure you sign out when you have finished visiting our website especially if you access our website from a shared computer.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

We use Payment Express hosted payment gate to process all credit card payments and use industry standard best practice to comply with PCI DSS v3.1 SAQ Type A standard.

PCI DSS requirements help us ensure the secure handling of credit card information by our store and its service providers.

Changes to our Privacy Policy

We reserve the right to change this privacy policy from time to time by publishing the revised privacy policy on our website. We encourage you to check this policy regularly for any modifications or updates. Your continued use of our Services after any changes have been posted on our Website indicates your acceptance of those changes.